A shop is the business. After creating it, add one or more branches to it.

Extending adds days to the current expiry date.

A new login account is created. The user gets a password reset email to set their own password.

The new staff member gets a password reset email to set their password (tell them to check spam).

Logging a defective item sends an approval request to your manager or owner. Once approved, the item is removed from stock.